Senior Manager, Revenue Operations (Customer Success)

OpenTable, part of Booking Holdings, Inc., is seeking a Senior Manager of Revenue Operations to lead a series of strategic post-sale initiatives within global customer success and account management. The role requires strong project management, communication, and technical skills, with experience in data manipulation and AI-powered solutions. This position involves collaborating with multiple departments and ownership of process improvements.

Requirements

• 5-10 years of experience in an Operations and/or Strategy role with people management responsibilities.

• Advanced Excel skills, including proficiency with pivot tables and VLOOKUP.

• Deep knowledge of Salesforce (Service Cloud) and Support operations systems.

• Experience contributing to Salesforce solution design and building a strategic systems roadmap.

• Strong presentation and written/verbal communication skills.

• Excellent analytical and reporting capabilities and creative problem-solving skills.

Benefits

• Company-paid therapy sessions

• Company-paid subscription to Headspace

• Annual company-wide week off a year

• Paid parental leave

• Generous paid vacation

• Paid volunteer time

• Paid sick leave

• Medication

• Dental Insurance

• Life Insurance

• Employee Discounts

• Travel Discounts

• Life Insurance

• Employee Resource Groups