Partner Enablement Solution Architect

POSITION SUMMARY:

The Partner Enablement Solution Architect is responsible for the technical recruitment, on-boarding and enablement of new partners. In addition the role is the primary strategic technical contact for existing partners providing on-going technical enablement events to maintain and develop technical standards within all contracted partner organizations.

KEY RESPONSIBILITIES & TASKS:

• Technical enablement of new partners in accordance with the Technical Enablement Program (TEP) - 40%

• Partner recruitment support and on-boarding in conjunction with Partner Managers - 20%

• Strategic technical central point of contact for the highest technical levels within the partner organizations. - 20%

• Develop and maintain the TEP together with peers in other regions - 10%

• Administration, education and any other responsibilities as required by the company. - 10%

COMPETENCIES & SKILLS :

• Self-driven and results-oriented with a strong will to succeed. A naturally organized person with determination to deliver excellence

• Excellent communicator with highly developed interpersonal skills and an ability to work collaboratively. A strong team player who can obtain positive visibility and credibility quickly and contribute to the overall success of the company.

• Developed presentations skills at both the technical and business level with the ability to deliver a highly technical solution in a pressured environment

• Uses proven problem-solving skills to view problems as challenges and turn them into viable solutions

• High level of integrity and ethical approach, able to instill trust and a transparent way of doing business

• Ability to adapt to change and act as a change champion - leading by example

• Ability to quickly understand the business and its issues through established business acumen, taking ownership and developing and executing a solution

• Excellent project management skills with the ability to develop a plan and deliver against objectives

• Committed to delivering outstanding customer service delivery, supporting and driving our partners’ business success

• Good sales process acumen and strong ability to promote the model of customer centric selling

Qualifications

• Bachelor equivalent mandatory

• Master equivalent preferable

• Database / security / software engineering qualification may be advantageous

Languages

• Business level English mandatory

Experience (technical, commercial, industry / product / functional expertise, etc.)

• Strong BI background with ability to solve problems in a BI environment

• Successful enterprise-type software implementation and priceless experience in enterprise organizations

• Hands on experience with relational/dimensional database and data modelling

• Experience in managing existing as well as prospective partners both on and off site

• Relevant competitive knowledge is advantageous

• Architecture – IT Infrastructure, security, MSCE experience/knowledge

• 3rd party software knowledge eg SAP, Siebel, SalesForce.com

• Ability in SQL, VBS, VBA, JS, Web technologies

Key Stakeholders

• PSM team

• PreSales Management

• Support

Geographical/Vertical accountability/Regions

• ASEAN (and globally as a member of virtual Global Partner Enablement Team)

Job Requirements

• Up to 50% travel within respective region

• Occasional travel further afield