Revenue Operations Engineer

Why CBT Nuggets is a great place to work:

Work from anywhere. While we have an office in Eugene, Oregon, the majority of our team works remotely throughout the United States.

We take work-life balance seriously. You’ll work hard at CBT Nuggets, but you’ll also have plenty of time to relax and recharge. We recognize the importance of spending time with your family and friends — and having time for your hobbies and passions.

Enjoy creative freedom. Got ideas that could benefit our learners and organization? We embrace innovation. We are always open to new ideas — and welcome them from everyone on our team.

Get involved in great causes. NuggetLove, our charitable arm, is committed to making a difference. We support a wide range of issues ranging from education to social justice to supporting military personnel who are transitioning to civilian life.

SCOPE & GENERAL PURPOSE OF JOB:

As a Revenue Operations Engineer you will work with our Data Analytics team to support our Sales, Marketing, and other internal teams with data management, portability, and analysis. You and other members of the Data Analytics team will work together to understand requirements from internal teams and create holistic solutions to business problems. The role will focus on building interfaces between APIs, databases, and internal tools. The team takes a no-code/low code first approach to problems but this role is expected to step in when those solutions are insufficient and own the interface between each team's tools and our own billing, subscription, and reporting services. As an engineer we will depend on you to provide advice on best practices, own your own solutions to problems, and proactively recommend roadmap items.

The ideal candidate will have experience with a Lambda based architecture, TypeScript, and SQL but is looking to grow beyond a backend role and into more general data lifecycle management, and system integration roles.

MEASURES OF SUCCESS:

• Strongly support CBT Nuggets core values and tenets (https://www.cbtnuggets.com/story)
• Respect for people and their time.
• Friendly, direct communication.
• Passion for what we do.
• Emphasis on continual improvement.
• As a learning company, you will be expected to learn new things on the job and continuously improve your skills.
• Excel in a collaborative team environment.
• Ensure our customers’ best interest is kept at the forefront of all decisions.
• Ensure rapid development time for new features and products as well as provide support for those features and products.
• Champion maintainable solutions and to-the-point systems.

PRIMARY RESPONSIBILITIES:

• Work closely in a tightly-knit, cross-functional team.
• Keep up to date with API documentation and interface points to our billing and subscription services.
• Create inline and supplementary documentation for existing and new functionality.
• Resolve tickets for internal teams in a timely manner and identify opportunities for automation or process improvements.
• Understand and communicate business processes between the Sales team, CRM, backend, and database teams with the assistance of your Team Lead.
• Read and make comments on Typescript code as well as the Salesforce Flows and APEX Code on either side of the billing API to support billing and subscription management.
• Build and maintain AWS lambdas for ETL, Data Clean Up, and Data Roll Ups.
• Proactively look for ways to make CBT Nuggets better.

EXPERIENCE OR EDUCATION REQUIRED:

• A minimum of 2 years of experience with at least 3 of the following: Git, AWS, MSFT Azure, JavaScript, or SQL.
• BS in Mathematics, Computer Science, or other related quantitative discipline or development certification.
• Prior experience with at least two different organizations, teams, or business units.
• Proven experience developing enterprise-level automations and code.
• Can handle the entire software development life cycle, end-to-end.

TECHNICAL COMPETENCIES:

• At least 2+ years of hands-on experience with backend systems.
• Experience developing and consuming RESTful API models.
• Practical experience co-developing with AI tools.
• As part of the Business Intelligence team, work on enterprise-level applications and services to continually improve the learning experience for IT professionals.
• Create and maintain applications and frameworks that support the team’s products as well as maintain and improve overall system architecture in addition to implementing new features.

ATTITUDE REQUIRED:

• Honesty, humility, and integrity.
• Inclusive and respectful.
• Strong work ethic.
• Passion for learning.
• Comfortable with autonomy.
• Eager to add new skills and grow professionally.

SKILLS THAT ARE PREFERRED BUT NOT REQUIRED:

• Proficiency with SQL.
• Proficiency with event-driven architectures and design patterns.
• Experience with Data Pipelines and/or ETL systems.
• Experience with Google Tag Manager/FE data tracking.

COMPENSATION & BENEFITS:

• This position is a full-time (40 hours per week) salaried position, exempt under the Fair Labor Standards Act.
• Salary: $80,000–$100,000 per year, aligned with experience and skill level.
• Generous employee benefits.