Sales Operations Analyst

Scope of Position

The focus of Sales Operations is to optimize the effectiveness of the district sales program by supporting the District Sales Manager & Sales Executives. This role is both strategic and tactical in nature. On the strategic front we are looking for a candidate that will help the District Sales Manager position our company in the market, develop marketing material and collaborate with the sales team on how to close business.

Being a self-starter, assertive, detail oriented and a good communicator are a must. Effectively managing deadlines is also required. This role will require you to effectively collaborate with a variety of people and job functions across our network and accomplishing tasks of moderate to high complexity and scope. Sales operations works in a fast-paced environment.

Reports to District Sales Manager

Key Responsibilities

• Develop, manage and deliver internal and external reports.

• Manage weekly sales meetings, as directed by the District Sales Manager.

• Qualify sales leads utilizing reporting and analytics tools.

• Engage in pre-sale engagement activities for target customers prior to Sales engagement.

• Become a bid facilitator to deliver and coordinate bid responses in collaboration with, but not limited to product, service, and GEO.

• Be (or become) proficient at CRM, Customer Account, Seismic, ZoomInfo, LinkedIn, Scheduler, Exp.o and our credit application process (Including DocuSign).

• Organize events to drive existing and new customer engagement.

• Ensure updated marketing materials are accessible to Sales team and create customer-focused marketing material in collaboration with Regional and corporate marketing teams.

• Manage company visitors and arrange meeting schedules with sales team and deliver a memorable experience for the visitors

• Deliver qualified sales leads to the team.

• Attend training & development sessions to understand the requirements of Sales.

• Update CRM and ensure data integrity measurements are met for the branch.

• Enable the Sales program to be effective and efficient

• Take on additional assignments, as required

• Must be proficient in Excel, PowerPoint and Word

• Exceptional Customer Service skills both internal and external

• Self-motivated with ability to work in a fast-paced and constantly changing environment

• Experience with tools like Dynamics and LinkedIn Sales Navigator preferred

• The ability to work off-site for local events

• Oral and written proficiency in the English language

• Strong problem solving, organizational, and interpersonal skills

• Ability to work productively both individually and in a team environment

• Sense of urgency

• Comfortable with regular data entry

• Strong rapport and relationship-builder

• Empowered to make quick decisions in response to changing condition

• Influence others to action

• Be able to be responsible & hold others responsible to timeliness

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time

• Health Plan: Medical

• Life Insurance

• Employee Stock Purchase Plan

• Training and Personnel Development Program

• Growth opportunities within the company

• Employee Referral Program Bonus